Terms & Conditions

The following set outs out the terms and conditions (“Terms of Use” or “Terms”) for use of the CamboKidz.com website and any of its associated interfaces including mobile applications (collectively, the “Site”).

1. Introduction

1.1 The Terms of Use stated herein constitute a legal agreement between CamboKidz.com (“CamboKidz” or “we” or “us” or “our”) and visitors, users or account owners (“users” or “you”) of its Site. By using or accessing the Site in any way, you agree to be bound by these Terms of Use, and that acknowledge that you have also read and accepted our Privacy Policy.

1.2 We reserve the right to amend and update the Terms of Use or its policies at any time and for any reason. We will post the modified Terms of Use on this page and alert you about any changes by updating the “Last Updated” date at the bottom of this page.

2. Using the Site

2.1 CamboKidz and any listings that appear on the Site are directed solely at people who access the site and make purchases in Cambodia. If you choose to access the site or make purchases from outside Cambodia then you assume liability for any issues that may arise.

2.2 We grant you a limited license to use the Site to access and use our services for your own personal and non-commercial use, provided that you comply fully with these Terms.

2.3 You must be at least 18 years old to make any purchases on CamboKidz.com. By continuing to use our Site and agreeing to these Terms you are indicating to us that you are 18 years or older and we can rely on this representation.

2.4 We reserve the right to prevent you using the Site or making purchases, however we will honor purchases already made, unless you have not complied with these Terms or we are unable to because of circumstances outside our control.

3. Access to the Site

3.1 We cannot guarantee the continuous, uninterrupted or error-free operability of the Site. There may be times when some or all content or features of the Site become unavailable, or are modified, suspended or withdrawn by us, at our sole discretion and without notice to you.

3.2 We may change the format and content of the Site from time to time. We reserve the right to modify, change, substitute or withdraw any listings or other information on our Site. You agree that your use of the Site is on an ‘as is’ and ‘as available’ basis and at your sole risk.

4. Registering a CamboKidz account

4.1 You must register if you wish to post or comment in the Parent Forum, and you must be registered to view certain areas of the Site, including a record of your purchases, or to modify your personal information. Only registered users are eligible to receive or redeem Kidzpoints.

4.2 You will need to fill out a form to register. You warrant that the information you input is true, complete and accurate. You will promptly inform us of any changes to such information (you can do this by updating your account details at any time). The personal information you give us is governed by our Privacy Policy.

4.3 In order to register and access your account you will need to choose a password. It is important that you choose a difficult to guess or crack password and keep this password confidential as you are solely responsible for any content posted or purchases made via your account. This includes cases where you do not log out of your account and another person uses your device to make purchases, or where you have given your password to a friend or family member to make purchases on your behalf. Notify us immediately or request a password change if you suspect that the confidentiality of your password has been compromised.

4.4 You warrant that you will not use any fraudulent activities to generate Kidzpoints, such as redeeming your own invitation code or using a different account you have registered.

4.5 We reserve the right to decline a new member registration or cancel your account at any time and for any reason. This includes registering using an invalid email address or an email that does not belong to you, providing false information on a registration or booking form, or reselling bookings or tickets purchased on the Site.

5. What you are permitted to do

5.1 You may only use the Site for non-commercial use and only in accordance with these Terms. You may retrieve and display content from the Site on a computer or mobile device screen, print and copy individual pages, tickets or vouchers, and (subject to Section 6) store such pages, tickets or vouchers in electronic form.

5.2 Additional terms may also apply to certain features, parts or content of the Site and, where they apply, they will be displayed before you access the relevant features, parts or content.

6. What you are not permitted to do

6.1 Except to the extent expressly set out in these Terms, you are not allowed to: store pages of the Site on a server or other storage device connected to a network, or create an electronic database by systematically downloading and storing most or all of the pages of the Site;

6.2 You are not allowed to remove or change any content of the Site or attempt to circumvent security or interfere with the proper working of the Site or the servers on which it is hosted.

6.3 You must only use the Site and anything available from the Site for lawful purposes (complying with all applicable laws and regulations), in a responsible manner, and not in a way that might damage our name or reputation or that of any of our affiliates.

6.4 You may not impersonate, or misrepresent an affiliation with, any person or entity when submitting any posting, images or other content for publication on the Site (collectively, “Your Content”).

6.5 All rights granted to you under these Terms will terminate immediately in the event that you have not followed your responsibilities as required by them (legally, a “breach of contract”).

7. Intellectual property rights

7.1 All intellectual property rights (which includes rights such as copyright, and rights in trademarks) in any content of the Site (including text, graphics, software, photographs and other images, videos, sound, trademarks and logos) are owned by us and/or our licensors. Except as expressly set out in these Terms, nothing in these Terms gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from the Site. If you print, copy or store pages from the Site (only as permitted by these Terms), you must ensure that any copyright, trademark or other intellectual property right notices contained in the original content are reproduced.

7.2 You agree that by submitting Your Content, you retain any copyright you may have on the content, however you grant us and our affiliates a perpetual, irrevocable, worldwide, non-exclusive, royalty-free and fully sub-licensable right and license to use, reproduce, edit, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such content (in whole or in part) and/or to incorporate it into other works in any form, media or technology, whether for commercial or non-commercial purposes. You also waive the right to be identified as the author of Your Content.

7.3 You are solely responsible for Your Content (including content you share with other sites, such as social networking sites) and we do not endorse Your Content or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with Your Content.

8. External links

The Site may include links to external sites intended to provide you with access to information and services that you may find useful or interesting. Our decision to include these links on the Site does not imply any endorsement of, or association with, these sites or their operators. We are not responsible for the content of these sites, and cannot guarantee that the content of these sites will not be modified or available at all times.

9. Your personal information

Use of your personal information submitted via the Site is governed by our Privacy Policy. By using this Site you confirm that you have read and agree to our Privacy Policy.

10. Tutors platform

10.1 The Site provides a platform that allows individual tutors, learning centers, and agencies (“Tutor Providers”) to post profiles and for site users to view and contact them.

10.2 CamboKidz does not employ, recommend, or endorse any Tutor Provider. We act solely as a directory service. Any agreement for tutoring services is a direct contract between the Parent and the Tutor Provider.

10.3 Tutor Providers warrant that all information provided in their profiles is true and accurate. Agencies or learning centers posting on behalf of individuals represent that they have conducted their own internal screening processes, though CamboKidz assumes no liability for the failure of such processes.

10.4 You acknowledge that CamboKidz does not verify, vet, or perform background checks on any Tutor Provider or the information contained in their profiles. We do not guarantee the accuracy, completeness, or safety of the information provided by Tutor Providers.

10.5 It is the sole responsibility of the Parent or user to vet, interview, and perform necessary background and reference checks on any Tutor Provider before engaging their services or allowing them access to their home or children.

11. Fees and subscriptions

11.1 Certain features of the Tutors platform, such as increased profile visibility and the display of additional information, are only available through paid subscription plans ("Premium Plans").

11.2 Premium Plans will only be activated once we have received full payment via our online payment gateway. The subscription period begins on the date the payment is confirmed.

11.3 No Guarantee of Results: While Premium Plans are designed to increase visibility, CamboKidz does not guarantee a specific number of views, inquiries, or successful hirings. The fee is for the platform features and placement priority, not for the commercial success of the Tutor Provider.

11.4 We do not provide manual billing or invoicing services: all fees are payable in advance via the Site's online payment system. It is your responsibility to ensure that a renewal payment is made to avoid a lapse in premium features or profile visibility.

11.5 All payments for Premium Plans are strictly non-refundable. You may stop using a Premium Plan at any time by detaching it from a profile; however, the plan will remain valid for its remaining duration and no partial refunds will be issued for unused time.

11.6 We reserve the right to change our Premium Plan fees at any time. Any price changes will be posted on the Site and will apply to any new purchases or renewals made after the date of the change.

11.7 We reserve the right to suspend or delete any profile or account that violates these Terms (including providing false information or inappropriate behavior), even if a Premium Plan has been paid for. In such cases, no refund will be issued.

12. Our obligations

We will exercise all reasonable care and skill in performing our obligations under these Terms. We will use reasonable endeavors to correct any errors or omissions as soon as we become aware of them.

13. Our liability

13.1 We will not be liable to you or to any third party for any unavailability, modification, suspension or withdrawal of the Site or any features, parts or content.

13.2 By using our Site, you agree to indemnify and hold harmless CamboKidz and its operators from any claims, damages, losses, liability and expenses arising out of or related to your use of the Site or its services. Except as expressly stated in these Terms, all warranties, conditions or other terms, whether expressed or implied by statute, common law or otherwise, are excluded to the fullest extent permitted by law.

13.3 We will not be liable to you or to any third party for any business losses arising out of or related to your use of the Site, including loss of time or profits, or bank transaction fees.

13.4 We will not be liable to you or to any third party for any losses or damage arising out of information that you have included or omitted from your tutor profile, and we are not responsible for any loss of visibility or "down time" if you fail to attach a free or purchased Premium Plan to the profile.

13.5 In cases where we use third-party payment providers to process transactions, we are not liable for any issues, errors, or security breaches arising from the payment process, or for any fees charged by your bank or payment provider.

13.6 CamboKidz may act as an agent for a shop, instructor or event organizer (“Merchant”). In such cases, any purchases made on the Site of the Merchant’s products or services are contracts between you and the Merchant. We will not be liable for any changes, cancellations or failure to deliver as expected for purchases made on our Site. Any such issues will be the responsibility of a Merchant.

13.7 CamboKidz shall not be held liable for any interactions, disputes, damages, losses, or injuries (physical or financial) arising from the engagement of a Tutor Provider found via the Site. Use of the Tutors Platform is entirely at your own risk.

14. Miscellaneous

14.1 These Terms constitute the entire agreement between you and us in respect to our terms and conditions, and supersede any earlier understandings and agreements between you and us.

14.2 These Terms are personal to you. You may not transfer or assign any or all of your rights or obligations under these Terms to any other person without our consent.

14.3 All notices given by you to us must be submitted in writing to the email address set out at the end of these Terms. We may give notice to you at the email address you provide to us when registering or making a purchase on the Site.

14.4 If any provision of these Terms is found to be unenforceable, that provision shall be struck out and in as much as possible all other provisions shall remain in force unaffected.

14.5 These Terms (and all non-contractual relationships between you and us) shall be governed by Cambodian law, and you agree that any dispute between you and us regarding them or any purchase will only be dealt with by a court of competent jurisdiction in Cambodia.

15. Contact Us

Please submit any questions you have about these Terms by email to info@cambokidz.com.

Last Updated

December 23, 2025